Sometimes technology works like a well-oiled machine. Other times. Not so much. That is where you (our members) come in. Open Eyes When talking about increasing couple contacts through findaJP, we often mention profile neglect. It is important that members update their findaJP.com profile. Not only do we want you to make tweaks to strengthen it and improve your Search Engine Optimization (SEO). But also, visit your page - just to make sure that all is well and it is listed on findaJP like it is supposed to be. Because sometimes, well, websites malfunction. Technology This is one of the . . .
Articles to improve your JPus experience and maximize the power of your membership
Support Topic: Password and Security
Scams continue to plague our communities – those of wedding officiants and others. The ploy that rears its ugly head again and again is where the scammer sends a check for an amount that is more than what is due, and then asks the target to cash it and pay the difference to a third party. We certainly hope that our members aren’t falling for their tricks. We also recognize that their persistent efforts are annoying. While we cannot control what those with ill intentions will do, we can try to limit the bother that they create. What to Do . . .
Enhancing communication with couples. [wcm_nonmember]This member support article is for JPus members only. If you have a membership, please log in. Purchase a membership here.[/wcm_nonmember][wcm_restrict plans="membership-plan-ultimate, membership-plan-region, membership-plan-neighborhood, membership-plan-hometown, membership-plan-basic"]We have identified a bug in some email programs that ignores the "Reply-To" contact and requires the couple's email address to be manually entered. For members using the affected email programs, clicking reply on a couple’s “Contact JP” message sends their response to [email protected] instead of to the client’s email address. This issue is only impacting a small number of members and is generated by these member's email program. The good . . .
AVOID SPAM We know you don’t want to ever miss an email from a couple who is considering choosing you to be their Justice of the Peace, and neither do we. But SPAM and JUNK filters can sometimes make this a bit a tricky. Here at JPus we are constantly working to improve the likelihood that couples will see your profile and reducing the risk of lost contacts. But we cannot do it alone. Adding [email protected] and [email protected] as safe senders helps ensure contacts go where they belong, Your inbox! RECEIVE IMPORTANT EMAIL FROM FINDAJP.COM AND JPUS.ORG When a prospect fills . . .
If you find yourself locked-out of the JPus website there is no need to worry. This is a temporary security measure to keep our information safe from would-be hackers. Wait one hour and you should be able to login again! Why Was I Locked Out? If you've tried to login too many times with the wrong username or password you will get temporarily locked out. The website blocks further attempts after six unsuccessful tries. This is for security reasons. The e-mail address/account that exceeded the limit is placed on a temporary lock out. The temporary lock out lasts for approximately . . .