Member Support

Articles to improve your JPus experience and maximize the power of your membership

Support Topic: Password and Security

Website Glitches

Sometimes technology works like a well-oiled machine. Other times. Not so much. That is where you (our members) come in. Open Eyes When talking about increasing couple contacts through findaJP, we often mention profile neglect. It is important that members update their profile. Not only do we want you to make tweaks to strengthen it and improve your Search Engine Optimization (SEO). But also, visit your page - just to make sure that all is well and it is listed on findaJP like it is supposed to be. Because sometimes, well, websites malfunction. Technology This is one of the . . .

User Locked Out

If you find yourself locked-out of the JPus website there is no need to worry. This is a temporary security measure to keep our information safe from would-be hackers. Wait one hour and you should be able to login again! Why Was I Locked Out? If you've tried to login too many times with the wrong username or password you will get temporarily locked out. The website blocks further attempts after six unsuccessful tries. This is for security reasons. The e-mail address/account that exceeded the limit is placed on a temporary lock out. The temporary lock out lasts for approximately . . .